How It Works
Renting premium wedding decor should be as stress-free as the celebration itself. Five simple steps from browsing to celebrating.
How Do I Browse the Collection?
Start by exploring our curated collection online. Each piece includes detailed photos, dimensions, and styling ideas. If you're local to the Fraser Valley, you're welcome to visit our Fort Langley property by appointment to see items in person.
- Browse the full collection at okanaganwed.com/collection
- Filter by category: backdrops, linens, centerpieces, and more
- Save your favourites and share with your partner or planner
- Visit by appointment to see pieces in person
How Do I Get a Quote?
Tell us about your event and the pieces you're interested in. We'll prepare a detailed, itemized quote within 24 hours. No pressure, no hidden fees. We're happy to suggest combinations and alternatives to fit your vision and budget.
- Share your event date, venue, and guest count
- List the items you love or describe your vision
- Receive a transparent, itemized quote via email
- Ask questions and adjust until the package is perfect
What Happens After I Send My Wish List?
Once you've shared your wish list, we check availability and guide you through the logistics. We'll confirm what's available for your date and coordinate delivery or pickup details based on your venue and timeline.
- We confirm item availability for your date
- Delivery or pickup options discussed
- Timeline coordinated with your venue or planner
- Any questions answered before you commit
How Do I Confirm My Booking?
A 50% non-refundable deposit secures your rentals and guarantees your date. You can make adjustments up to 14 days before the event, subject to availability. The remaining balance is due 14 days before your event. We accept credit card and Interac e-Transfer.
- 50% non-refundable deposit secures your booking and date
- Remaining balance due 14 days before the event
- Pay by credit card or Interac e-Transfer
- Adjustments welcome, subject to availability
What Happens on Event Day?
Whether we deliver to your venue or you pick up from our Fort Langley location, we provide styling guides so your coordinator or bridal party can arrange everything beautifully. After the celebration, we handle retrieval or you return items during our hours. You just enjoy the day.
- Delivery to your venue or self-pickup from Fort Langley
- Detailed styling guides included with every order
- Post-event retrieval by our team or return during hours (Mon–Sun 10am–4pm)
- All tableware must be rinsed; linens must not have candle wax
Frequently Asked Questions
Everything you need to know about the rental process.
How far in advance should I book?
We recommend booking 3 to 6 months before your wedding, especially for peak season dates between May and September. Popular statement pieces like the Luxury 3 Panel Backdrop book up quickly for summer weekends. For off-season events, 2 to 3 months is usually sufficient.
Is there a minimum order?
No. Whether you need a single pair of candle holders for an elopement or a full decor package for 200 guests, we are happy to help.
Can I change my order after booking?
Yes, you can adjust your order up to 14 days before the event, subject to availability. Changes within 14 days may incur a 20% rush fee. Adding items is usually no problem. Contact us as early as possible if your plans change.
What payment methods do you accept?
We accept credit card and Interac e-Transfer. A 50% non-refundable deposit secures your booking, with the remaining balance due 14 days before your event. All orders are subject to a 10% cleaning fee.
Do I need to clean the items before returning them?
All tableware must be rinsed prior to return, and cylinder vases must be returned wax-free. Linens must not be exposed to candle wax. Simply gather all items and have them ready for our pickup team. Additional cleaning fees apply for wax, burn marks, mildew, biohazards, or grease.
Can I pick up items instead of having them delivered?
Yes, pickup is available from our Fort Langley location. This is a great option for local couples looking to save on delivery costs.
What happens if an item is damaged or lost?
You are responsible for all items while they are in your care. Full replacement costs are charged for missing or irreparably damaged items. Additional cleaning fees apply for wax, burn marks, mildew, biohazards, or grease. Charges are applied automatically to the credit card on file.
Do you offer multi-day rentals?
Yes. Our standard rental period covers a weekend, and multi-day rentals are available for events that span several days or require early setup. Contact us to discuss your timeline.
Ready to Get Started?
Browse our collection or send us your event details for a personalized quote. We typically respond within 24 hours.