Frequently Asked Questions

Okanagan Wedding Co. is a premium wedding and event decor rental company based in Fort Langley, BC. We offer a curated collection of backdrops, linens, candle holders, lighting, plinths, and accessories for weddings and celebrations across Metro Vancouver, the Fraser Valley, Whistler, and the Okanagan.

We deliver to Langley, Surrey, Abbotsford, Vancouver, Chilliwack, Kelowna, Whistler, and surrounding areas. Delivery fees vary based on location and order size. Contact us with your venue address for a personalized delivery quote.

Yes - you're welcome to visit our Fort Langley property by appointment to see the specific items you're interested in. Contact us at hello@okanaganwed.com or call (250) 859-1546 to schedule a time.

Absolutely. While our collection is curated with weddings in mind, our pieces work beautifully for bridal showers, engagement parties, corporate events, holiday gatherings, and other celebrations.

Our items are professionally maintained and inspected before and after every rental. While they are not brand-new single-use items, they are kept in excellent condition. Renting well-maintained items is also more sustainable than buying disposable decor.

We recommend booking 3 to 6 months before your event for peak season dates (May through September). Off-season events can usually be accommodated with 2 to 3 months notice.

No. Whether you need a single backdrop or a full decor package for 200 guests, we are happy to help.

Send us your event date, venue, guest count, and the items you are interested in via our contact form, email (hello@okanaganwed.com), or phone ((250) 859-1546). We will respond with a detailed, itemized quote within 24 hours.

Yes. You can adjust your order up to 14 days before the event, subject to availability. Changes within 14 days of your event may incur a 20% rush fee. Adding items is usually straightforward.

Cancellations must be submitted in writing at least 14 days before the event. The 50% deposit and all prior payments are non-refundable. No credits or rescheduling credits are offered.

We deliver your items to the venue on the agreed date. We coordinate timing directly with your venue. After the event, we return to pick everything up.

Yes. Pickup is available from our Fort Langley location at 21871 100 Avenue in the Township of Langley. This is a great way to save on delivery costs.

Delivery includes drop-off and post-event pickup. We provide detailed styling guides with photos for every item so your team can arrange everything with confidence.

Delivery fees vary based on venue location, order size, and access requirements. Contact us with your venue address and event details for a personalized delivery quote.

Individual items range from $1 for napkins and candle holders to $500 for our Luxury 3 Panel Backdrop. Most couples spend between $300 and $1,500 depending on guest count and styling vision.

A 50% non-refundable deposit secures your booking. The remaining 50% is due 14 days before the event. All orders are subject to a 10% cleaning fee. A valid credit card must remain on file for the duration of the rental.

We accept credit card and Interac e-Transfer.

Your quote includes the rental price for each item and the delivery fee. All orders are subject to a 10% cleaning fee. Additional charges may apply for damage, loss, or items requiring extra cleaning (such as wax, burn marks, mildew, or grease). A valid credit card must remain on file for the duration of the rental.

All tableware must be rinsed prior to return, and cylinder vases must be returned wax-free. Simply gather all items and have them ready for our pickup team. Additional cleaning fees apply for wax, burn marks, mildew, biohazards, or grease. Please note: linens must not be exposed to candle wax.

You are responsible for all items while they are in your care. Full replacement costs are charged for missing or irreparably damaged items. Additional cleaning fees apply for wax, burn marks, mildew, biohazards, or grease. Charges are applied automatically to the credit card on file.

Yes. Many of our items are designed for use with candles. However, linens must not be exposed to candle wax under any circumstances. Cylinder vases must be returned wax-free. We recommend using dripless tapers and placing protective surfaces under pillar candles. Additional cleaning fees or replacement charges apply for wax damage.